Privacy Policy

At Neem Nutraceuticals we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and purchasing our products. By using our website or purchasing from Neem Nutraceuticals you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website or services. This may include:

  • Personal Identification Information: Your name, email address, shipping address, phone number, and payment details when you make a purchase or sign up for our newsletter.
  • Browsing Information: We automatically collect certain information related to your device, browser, and browsing activity through cookies and similar technologies. This may include your IP address, browser type, pages visited, and the time of your visit.

2. How We Use Your Information

We use the personal information we collect to provide and improve our services, including:

  • Order Fulfillment: To process and ship your orders and provide customer support.
  • Communication: To send order confirmations, shipping updates, and promotional offers. You can opt out of promotional communications at any time.
  • Account Management: To allow you to create and manage your account on our website.
  • Website Improvement: To analyze website usage and optimize the user experience.
  • Legal and Compliance: To comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to fulfill the services you request, including:

  • Service Providers: Such as payment processors, shipping companies, and email service providers, who assist us in delivering our services.
  • Legal Requirements: We may disclose personal information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal information by logging into your account.
  • Opt Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in any email or contacting us directly. However, you may continue to receive transactional or account-related communications.
  • Request Deletion: You may request that we delete your personal data, subject to legal obligations that may require us to retain certain information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Neem Nutraceuticals]
Nyota Building 3rd floor suite 304
Email: info@kenyaneem.com
Phone: +2547220760419

Thank you for trusting Neem Nutraceuticlas with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.